Before boarding your EZPZ Taxi, verify: Check the driver's name matches the name in your confirmation SMS/WhatsApp. Check the vehicle number plate matches the vehicle number sent to you. Ask the driver to confirm your name (they should know it from the booking). The driver should not ask you where you're going β they already know from the booking. If anything seems off, call EZPZ support immediately at +91-9871121217. Never board a vehicle whose details don't match your confirmation.
1 Answer
Verifying your driver before getting in is a good safety habit with any cab service β and EZPZ makes it straightforward. Here's exactly how to do it:
What EZPZ Sends You Before the Trip
Approximately 12β24 hours before your pickup, EZPZ sends via WhatsApp:
- Driver's full name
- Vehicle number (e.g., DL 4C AB 1234)
- Driver's direct mobile number
- Vehicle make and colour (e.g., White Dzire)
For airport pickups, the driver also holds a nameplate with your name at the Arrivals exit.
3-Step Verification at Pickup
Step 1: Check the vehicle number As the car approaches or you walk toward it β read the number plate. It should exactly match what EZPZ sent you. If it doesn't match, don't get in β call EZPZ immediately.
Step 2: Confirm the driver's name Ask: "Are you [driver's name]?" or "Are you from EZPZ Taxi?" The driver should confirm and match your booking details.
Step 3: Check the interior briefly A professional cab will be clean, have functioning AC (for AC bookings), and the driver will be in presentable dress. If anything feels off, step back and call the EZPZ helpline.
If Something Doesn't Match
Call EZPZ immediately: +91-9871121217. Explain the discrepancy β the team will verify on the spot whether it's the correct driver or an error. Never get into a vehicle that doesn't match your booking details.
Share Your Journey
Before departing, share your live location via WhatsApp with a trusted contact (family member, friend) for the duration of the trip. Takes 10 seconds and provides an important safety layer.
EZPZ 24/7 helpline: +91-9871121217 | ezpztaxi.com
Share Your Answer or Tip
First-hand experience? Your knowledge helps thousands of travellers.